Career Opportunities
Now Hiring for TRAVEL AGENCY SALES & OPERATIONS MANAGER and TRAVEL AGENT.
Position Overview
- Market & sell travel arrangements including cruises, tours & packages while focusing on the detailed needs of each client.
- Utilize preferred vendors and focus on selected departures to increase sales and maximize profit.
- Provide excellent customer service to all internal and external customers.
- Maintain a high level of proficiency in operating the cruise booking system, online bookings and GDS system.
- Keep up to date on all travel policies and procedures.
- Seek opportunities to increase destination and product knowledge through research, self paced training, seminars and experiences.
- Manage territory via cold calling, mailings, event invitations, and e-marketing promotions.
- Promote MissionTravel.org in the marketplace by attending various networking functions and participation in associations/industry events.
- Track contacts and updates in our client database.
- Management of independent contractors and potential hiring of additional ICs within 3-6 months. Training and support as needed.
- Collaborate with agency owner to set up refresh website travel content monthly and develop relationships with consortium and preferred suppliers to market the best travel products to our customers.
Qualifications
- Minimum 10+ years sales experience in the travel industry, with strong preference to cruises, tours & packages – direct selling experience with proven sales record; existing client base a plus.
- Extensive domestic and international destination knowledge is a MUST, with strong personal travel experience preferred including but not limited to: Holy Land tours, cruises, Hawaii, Caribbean & Mexico destinations.
- Strong knowledge of offerings at and reputation of hotels, airlines, cruise ships, etc. to make best recommendations to clients.
- Computer reservations experience required, Worldspan, SABRE or Amadeus preferred.
- Excellent customer service skills & phone etiquette.
- Strong organizational and interpersonal skills.
- Self-motivated and able to take initiative and work unsupervised – this is a home-based position with possibility of store-front location within 2 years. Candidates must have high speed internet and quiet work area at home.
- Excellent written and verbal skills.
- Detail oriented a must.
- Ability to prioritize and multitask.
- Willing and able to work a flexible shift including possible evenings and weekends to meet the needs of the operation IF needed.
- Dedicated to the operating mission of MissionTravel.org and committed to conduct business with clients in this regard.
Benefits
- Attractive compensation package, including competitive base salary plus bonus & incentives; commensurate with experience and results.
- Employee health benefits to be discussed on as-needed basis.
- IATA card with significantly discounted travel industry rates worldwide.
- Possible further growth as company expands. A high-performer in this role can expect to move up within 18-24 months.
Benefits at a Glance
- MissionTravel.org offers excellent, competitive pay based on experience!
- Medical Insurance
- Dental Insurance
- Short Term Disability
- Vacation & Holiday Time Off
- Travel Opportunities
Apply
- Please DO NOT apply if you do not have at least 5 years of leisure sales experience.
- Qualified candidates must email resume and cover letter to: careers@missiontravel.org.
Interested in joining Mission Travel’s growing staff of independent travel professionals? We are looking for experienced travel agents who wish to serve in part or full-time roles. These are non-salaried positions but offer generous commission and incentive programs, unparalleled in the industry.
- Minimum 3+ years experience as travel agent with direct sales to consumer including international airfare, cruises, packages, hotels, tours and other travel products.
- Existing client base a plus.
- Ability to work from quiet home-office environment.
- Extensive domestic and international destination knowledge is a MUST, with strong personal travel experience preferred including but not limited to: Holy Land tours, cruises, Hawaii, Caribbean & Mexico destinations.
Qualified candidates must email cover letter, resume and references to: careers@missiontravel.org. DO NOT call until first contacted after receipt of necessary documents.